SignatoYou get the products ready for her idea.
A soft bridal look or a bold evening one? From the answers you prepare shades, tools and suggestions.
Online questionnaires for salons and studios
Find out what your client wants
before the visit.
In Signato you prepare a questionnaire that your client fills in at home on her phone. You learn in advance what she has in mind, her past experience and any allergies she mentions. For the meeting you prepare the products and questions you need.
Signato brings together questionnaires, online booking, informed consent and client records. You can also use the questionnaires on their own.
No payment card needed. After the trial nothing is charged automatically.
An example of a client’s answer
“I want soft makeup.
No bold eyeliner.”
For makeup artists, beauticians, PMU artists and tattoo artists.
Do you ask about makeup style, experience with a treatment or an idea for a tattoo? You adapt the questions to the service you provide.
What the answers make easier
You prepare for your client
before she arrives.
You read the answers and know what your client wants to sort out. You don’t have to gather the basics once she is in the chair.
You know what else to ask.
Does your client mention a reaction to cosmetics or older PMU? You can get in touch and find out what you need to know.
You don’t type the same questions for everyone.
You prepare the questionnaire for a particular service once. For the next client you send the link, or leave the sending to Signato.
Your own questions for your services
You ask about makeup differently
than about a tattoo.
Pick an industry and look at the examples. In Signato you edit an available template or create your own questionnaire.
Before makeup or a hair trial
You know what makeup and hairstyle she has in mind.
You ask about the occasion, the style she wants and when she needs to be ready. At the trial you already discuss specific options.
From the answers you prepare shades, hair pins and styling products.
Before a facial treatment
You find out what she wants to address with her skin.
You are interested in her goal, her home routine and any reactions to products. Before the visit you prepare follow-up questions.
At the visit you work out together what suits her skin.
Before permanent makeup
You know what she has in mind and any previous PMU.
Before brows, lips or eyeliner you ask about earlier work, the result she expects and her experience of healing.
You add the health questions for the specific procedure.
Before a consultation in the studio
Find out the design, placement and size of the tattoo.
Your client describes her idea before the consultation. You can think through a design and fill in any missing details.
At the meeting you work on a specific design and the options.
Your client answers
You prepare
You send the link, or Signato does
Signato can send
the questions for you.
Do you agree appointments elsewhere?
You send your client the questionnaire link in a message or by email. She opens it at home in a browser, with no account and no app to install. The Questionnaire plan is all you need for this.
Does your client book through Signato?
With the Consent or Professional plan you link the questionnaire to the booking. Signato sends it about 2 days before the visit. For a booking in the next 2 days, it sends it straight away.
An overview of answers and alerts
You see an allergy alert
next to your client’s name.
Signato highlights answers that need your attention, such as an allergy or blood thinners, in the client list and in her record. You open the details and read what she wrote.
You don’t have to retype the answers.
They stay in Signato with your client. You add your own notes and photos from the visit. You can download the record as a PDF when you need to.
Before the service, read the full answers too. The alert helps you prepare; you judge whether the treatment is suitable.
Signato encrypts sensitive answers.
It stores data and backups on servers in the EU. You reach the documents through your salon’s account. How Signato protects client data
Your logo. Your colours.
Your client recognises your salon
in the form too.
Add your logo and choose your brand’s colours. You get your own look for the questionnaire even in the basic Questionnaire plan.
You can use your own domain too.
With the Professional plan your client opens the form at your own web address.
Try the colours in the preview:
What if my client doesn’t fill in the questionnaire at home?
She fills it in right at your salon before the service, on a phone or tablet. You then go through the answers together and clear up anything unclear.
Do I have to change my booking system?
No. You can use the questionnaires on their own and send the link to your clients yourself. Automatic sending with an appointment works for bookings made in Signato.
Do you have a ready-made questionnaire for every service?
Industry templates are being added gradually. If you can’t find your service among the available ones, you create your own questionnaire. You can edit the questions in an available template.
Is a completed questionnaire also informed consent?
With a questionnaire you collect information and your client’s wishes. With informed consent you record which treatment she agrees to after the risks have been explained. Your client fills in the questionnaire at home before the visit, and signs the consent only at your salon. The digital signature comes with the Consent or Professional plan. See informed consent
What happens after the 30-day trial?
If you want to carry on, you choose and activate a paid subscription. During the trial you don’t pay or enter a card. If you don’t want to carry on, download the documents you need before it ends. Terms of service
Start with one service
Prepare questions
for your next client.
Create an account and a questionnaire for the service you provide most often. Then try how your client fills it in and where you find her answers.
What else you can handle in Signato
Discover more of what Signato can do.
Online bookingLet your client pick a free time.
Informed consentShow which treatment your client agreed to.
Client recordsFind the photos and notes for every client.